U'B. Bertrand eric estrade. Ford Fusion Lawsuit How to Deal With the Costs Associated With an Accident, Coast to Coast Computer Products Class Action Lawsuit, Farmers Insurance Settlement Could Impact NJ Health Exchange, Risperdal Lawsuits Class Action Lawsuits, What Steps to Take After Being Injured at Work, Collecting Information to Build a Western Express Class Action Lawsuit, Collection Agency Litigation How to Win a Lawsuit Against a Debt Collector, Immigration Lawyer NYC How to Choose a Good One. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. I felt that they should have informed us this would happen if we did this repayment plan because I never would have agreed to it especially since I didn't really need to. We are one of the few sub-servicers that has end-to-end servicing capabilities for both performing loans and non-performing loans. Have no clue on that one either. something I do want to do.when I call they talk as if I called a church soooo nice. I know have another late fee because payday isn't until Friday. It certainly does not sound like this is a company I want to deal with. All I was told was to send by moneygram from Walmart. I let them know I had filled out all the paperwork for forbearance already or loan modification. I am a victim of a loan modification and very high fees that have incurred in my If you suspect a fraud attempt, we encourage you to contact your loan resolution representative at (877) 735-3637 or email us at CustomerService@SeleneFinance.com. I am in the same situation - stuck on the never ending remodification treadmill. Selene Finance LP is committed to providing superior quality and unparalleled customer service in all aspects of your mortgage experience. From conversations with my representatives, there may be an investigation of Selen by my state. What's up with them? I hope there is a class action suit on this company, But I doubt it will happen. Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. The supervisors and managers was overworked because there was not enough of . This destroyed both out credit and since we had been reported we were unable to refinance. I was hit with a $75 late fee. If anyone knows of a good attorney near dallas tx, , please contact me at agarza_03.rotorcraft@yahoo.com Then you are stuck with this BS scam whose sole purpose was to steal your home in the first place and NOT help you, just to find out how much they can make on your home when they sell it in a short sale or Sheriff's foreclosure. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. (877) 735-3637 during the hours of Monday Thursday 8:00 am to 9:00 pm, CST and Friday 8:00 am to 5:00 pm, CST. I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). I continued to pay my mortgage throughout the disaster and paid for all of the repairs out of my own pocket. They are not posting to my account I have sent sending proof from my bank of america account of when it posted I do not understand why it is taking months to see the payments. Again Im sorry for your troubles. Then she stated they had purchased my loan from the existing company. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. Selene Finance has 50 employees. The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. My sick cat and I dont have any place to go. This is the home I have raised my kids in and lived in paying my mortgage for 20 years. I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. They said they will take if I go to Walmart on May 31st. Good Luck to all and keep your reciepts, also helps to record the calls in case of a lawsuit. Thats insane. They are no better than Fairbanks Capitol was. Im not real savey on all this mortgage stuff i just make my payments and pray no one is ripping me off. 3 0 obj Mortgage interest rate moved from 4% to 18% overnight - wrong!! The representative just told me to call back next morning. I was offered and approved a permanent loan modification in a letter from my previous mortgage servicer 3 days prior to Selene Finance on December 3rd, 2021, then on December 6th, 2021, they took over my mortgage. Fax us at (866) 926-5498. I bought home in 2008 was switched to BOA after big fall out then loan was switched over to Selene finance. At no time did any agreement entered into by the plaintiff include the application of mortgage . That should atleast show I have just cause. Then paid $1100 for three months then after all this received sheriff notice of eviction with court date. I was under forbearance with my old mortgage company. I called for what was due on my account then called 3 weeks later and it was almost $5000 more. Selene does not charge a fee to complete a loss mitigation request, however this is a common representation in scams. Additionally, they no longer answer the phone. I've never been late with payments. The Selene finance case involved claims of breach of contract, negligence, breach of fiduciary duty, and breach of warranty. They said I did not get the paperwork in in time, but I have dates on my emails proving that was a lie. WOW - WHAT A GREAT COMPANY THIS IS GOING TO BE TO WORK WITH! My mortgage was sold to Selene in July of 2021. Selene Finance is a residential mortgage servicing company. How can we find a reputable lawyer to file a class action? Selene, did a fraudulent loan modification last year of October. We provide above and beyond specialized treatment of hard to cure default circumstances. for the borrower. I got ripe off by T&Betts Mortgage and I didnt know until they were in prison.No-One got in touch with me about what was going on.I been in my home for 21 years now something is not right. I have requested a pay off. Create your signature and click Ok. Press Done. A call with Juan in Customer Service on April 11,2022 revealed that all payments had been Re: Loan # 661108 They are VERY concerned. Want to join lawsuit, Similar things happened to me was transferred to Selene Finance in 2015, after Bank Of America approved me for loan modification trail period, had only one month left and was notified Selene was new service. I was told that my ex husband needed to resign the new modification and he refused . Because I own a manufactured home in the state of Texas and can't refi a manufactured home in this state. Insurance Grace Period: A period of time after the premium due date in which a policyholder is able to make a premium payment without the insurance policy coverage lapsing. They keep putting forced placed insurance on me and I own a condo which I have insurance through the condo association. I had to file Chapter 13 in order to avoid foreclosure at no fault of mine. Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. i only and number 1 selene not seleney. BBB. | Designed by. Finally, a rude young man didnt want to talk to me and suggested I mail my documents to them, certified return receipt. The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. Penalties for making a payment after the grace period may . Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. This has been the worst customer On or about 10-11-18 a payment of 391.21 was unauthorized and made for a payment using a SunTrust account ending in the last for numbers of 0871. If you have questions or need assistance please contact Selene Finance LPs Customer Service Two days later my bank informed me Selene was trying to take another $1150 out of my account. I do not know that if I had gotten it in writing if it would have disclosed this information, but I was never told I would receive paperwork about this agreement nor did I receive anything. Selene does not use text messages to request or collect payments from consumers. THE ATTORNEY GENERAL ARE HERE FOR US AND WILL INVESTIGATE THE COMPANY. I would and need to join selene lawsuit. However, most credit cards provide a grace period on purchases. I went ahead and made my Feb. 1 mortgage payment with Flagstar just in case Selena is slow getting my payment documents and information in place because this seems to be one of the complaints listed. I emailed Selene Finance on 09/29/2022 and asked them why . Please help!! How long does it take to realize that they need to pay the money back! I finally got a "back up" number from the complaints department. When the company was able to get these borrowers into a loan modification program, they did not offer them a good deal. The grace period, however, gives you until the 10th or the 15th to make a payment before you're considered late. Back last fall I reached out to Selene Finance and went through a loan modification. Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. I think they are trying to avoid me to make me late so they can pull some of the crap that is listed above. I feel that they deceived us and this is NOT how you do business. IF THE COMPANY IS ACTING IN ANY FRAUDULENT WAY OR BELIEVE THEY MIGHT BE THEN REPORT IT TO YOUR ATTORNEY GENERAL IMMEDIATELY. We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. I would like to know what information I need to get started on this class action lawsuit. During this time, you may not be charged interest as long as you pay your balance in full by the due date. I've been in "negotiations" with them for over a year. That doesn't mean you have a free pass to pay after the 1st, but it gives you some flexibility if your due date falls on a holiday or you're waiting to get paid. the Selene Finance. Since then Selene has broken the law and lied to me. At best Selene is a poorly run company. We are prepared to discuss your situation and help determine the best course of action for you. Had a fire in 2017 and they took all but about a tenth of the money. I called Selene Finance and asked what to do. I am the lady that has lived in my home 32 years paid $46,000.00 and now owe 51,000. The insurance grace . All rights reserved.Some products may not be available in all states. The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . All I can say is I would like to join class action suit. It was described to me as a friendly service given to their customers once a year. Here I am on hold for over 15 minutes now. Mar 02, 2013 10:52 am EST. Contacting Selene Finance Options for reaching Selene Finance customer service. Email: LoanResolution@SeleneFinance.com Mail: Selene Finance LP 9990 Richmond Avenue, Suite 400 South Houston, TX 77042-8500 Fax: (866) 926-5498 Selene Finance LP will notify you that all information has been received upon receipt, and we will make a decision within 30 days of such notification. This is not a commitment to lend.Restrictions apply.Equal Housing Lender. Yes I am a victim as well .I have been going through hell for a year with them . Get the latest business insights from Dun & Bradstreet. I have no idea where to go for help. Good luck to you. Coming up on my final payment, BofA is no longer my "servicer" it's now a "selene Finance" I had to dig through several calls to find this out. They found my money in a limited escrow. Selene instead applies that amount to my next months payment, contrary to my loan agreement. I surely hope they have this option. I am also in the process of taking legal action against them. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. Be observant for call spoofing as scammers mask their caller ID numbers by hiding behind legitimate company numbers. I had about 10 refi's before and it always happens automatically. The 1st does not always fall on payday, Selene Finance does not allow a grace period of by the 12th or 16th. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. Selene Finance, LP (trading name, 2008-01-31 - ) Selene (trading name, 2021-03-05 - ) Agent Name Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company Agent Address 211 E. 7th Street Suite 620, Austin, TX, 78701, USA Directors / Officers. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. I just wanted to reach out because Ive really been enjoying your writing., Please help!! After reading these comments, I have to say I'm more than a little concerned. Im paying 9 percent interest on a sixty thousand loan. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. They just acquired loan from previous lender, Hello, Im a huge fan of you. Founded in 2007 and headquartered in Houston, Texas, Selene Finance is a residential mortgage company. We reviewed Selene Finance, LP's servicing of its Federal Housing Administration-insured loans and its implementation of the U.S. Department of Housing and Urban Development's (HUD) Loss Mitigation program. And a lot more. A grace period usually occurs between the end of a billing cycle and the date your fee is due. They have a pretty uncaring attitude. I went thru all the steps to try and make this not happen. 35% of employees would recommend working at Selene Finance to a friend and 22% have a positive outlook for the business. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. I see I missed a call from them but they didn't leave a message. I am not behind, I am not late, I can afford my monthly payment. Just for everyones information Selene is now a mortgage company. Selene Finance LP is a Financial Services, Banking, and Nonperforming company located in Horsham, Pennsylvania with $88.00 Million in revenue and 557 employees. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. PO Box 1365, Pullman, WA 99163 I tried reaching out to Step forward Michigan and was denied because I did not have a life changing event happen to me (hardship). Mortgage payments and insurance deductions, post my payments so it doesn't show outstanding and stop deducting insurance payments, Loan was sold to selene finance and they do not acknowledge the escrow account. clicking here. I called next morning and asked a way to make payment. WTH they told me interest. Then they stated that the lender had given me debt forgiveness of almost $30,000 that they were now adding back to my loan modification. In the coming days you should receive a welcome letter officially notifying you of the transfer to Selene Finance LP. The lawsuit filed against Selene finance alleged that the company had misled borrowers and caused them to believe that they could qualify for a loan modification, when they really couldnt. Each time tI am told this I am transferred to a vooicemail that always has a different name on it. Definition of Grace Period The term "grace period" refers to the passage of time that straightaway follows the repayment deadline for any financial obligation during which the borrower can make the payments without incurring any late fees or any other consequences due to failure to meet the deadline. I will call their office everyday and harass everyone that answers the phone. I have all evidence, statements, and inconsistent letters needed for a lawsuit. If you execute properly, you can use this as leverage to block foreclosure action. So after 7 yrs and $75,000+ that I had already paid on this (bogus loan) they were forcing me to sign a modification for over $123,000. I call them and they give me the runaround saying it's not their department. So why did they take out another house payment on April 15th directly from our account? Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. Atlantic City, New Jersey 08401 By the waythose of you that post the positive commentswe know that you WORK FOR SELENE! However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. Selene finances is well-known as one of the best and most successful companies in the business of financing properties. They are also in bed with the NJErma program. I am 60 years old!! It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. Required fields are marked *. Contact Information. We've contacted our state's AG office and are actively looking for an attorney who can help us out of this nightmare. They are sneaky. We've been with Flagstar for 5 years. 9990 Richmond Avenue, Suite 400 South. This case was filed in U.S. District Courts, Nevada District. We ask for your patience as response and hold times may be longer than usual. Selene Finance is full of deception and falisifing promises. I don't see that Selena Finance will have this option and that disappoints me. We are going to find out soon. Forged me to modification but I didnt sign. Not sure why, my check arrived prior to the end of the grace period (15th). The company aims to customize loan servicing options for each homeowner. The title company has requested a pay off. The complaint has been investigated and resolved to the customers satisfaction. I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. Seeing all these comments though.. Submit a complaint and get your issue resolved. _f;h@OVT=Fl;Zr]ZfGsY^#-e\v7hY~%*n UKtWUE]BgY Financial planner in West Deptford Township, New Jersey. I completed a refinace last year with a mortgage company and they sold my loan to Selene. I have never been late. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They have been dragging a resolve for months. SELENE FINANCE LP PREAUTHORIZED AUTOMATIC CLEARING HOUSE (ACH) DEBITS AGREEMENT (DIRECT WITHDRAWAL) Borrower Name Co-Borrower Name Property Address Phone City, State, Zip Selene Loan # The undersigned hereby authorizes Selene Finance LP ("Selene") to initiate electronic transfers from my I would also be interested as they manipulated our loan. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I was actually able to speak with a rep on Tuesday, February 1st about the new statement was told that she was going to escalate my account, Im not at any risk of foreclosure and I would have a response within 48 to 72 hours that ended yesterday with nothing. 1-866-430-8977. <>>> It is destroying my credit. Is this your company? They are sneaky. http://www.fema.gov/ The letters they sent were from Ajia Laird, Loss Mitigation Department. SELENE DOES NOT CARE ABOUT THEIR CUSTOMERS. And I will pay my loan on the last day of the grace period EVERY month and when they call me I will treat them like ### and be a rude as possible to who ever calls me. On March 17, 2021 the final payment was made on the above noted property. post my payments so it doesn't show outstanding and stop deducting insurance payments. WE ARE JUST OBJECTS. and never ever consider them . This complaint was posted by a verified customer. I will pay my mortgage and you will never get my home. Our call center representatives are available to assist you at, You may also take advantage of our automated phone system for 24 hour access at, Additional COVID-19 information is available. I encourage EACH of you to do the same. I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. please call me to discuss. For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. I thought was being scammed, but later found out that they bought my loan. My wife and I recently cured a debt with Selene Finance for $14,500 in May 2018 . There are three variants; a typed, drawn or uploaded signature. I tried to get numerous loan mods through. 4b. Please help!!! I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! Although they charged me $4000 for modification. She said wiring takes 24-48hours. But I was told they wont take payment anymore and they wont stop the foreclosure process unless I pay reinstatement. Desired outcome: We have NEVER missed a mortgage payment on either of our loan and take pride in maintaining good credit. www.TheDailyComplaint.com. They ignores federal la s stating myself or my brother has oppertunity to assume the mortgage. Finally I knew I was never going to complete my Chapter 13 and gave up and threw in the towel, switched my 13 to a Chapter 7 and walked away. Ultimately attempting to destroy your credit so that you cannot go elswhere for another loan! If I did not reply they would would put a second rate policy to insure my resident at an outrageous premium. They have made alot of money off us debt slaves, not that anyone cares. 40 000 original note that Ive paid off but they lost.my payoff money. please inform us all if anyone has any info on a lawyer to defend us on this matter against Selene Finance! Each check has Selene finance on it so they must endorse the check like all mortgage companies do. Too many complaints with several as being unresolved. This rating has decreased by -8% over the last 12 months. Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. After reading all the complains against them. Visit Website. At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. Selene's Reg AB report for the year ended Dec. 31, 2019 contained minor findings that were remediated. please add me to class act sui I think they may be including another scam. Selene Finance, is a strange run company & they will take advantage of those that lack appropriate knowledge with regards to their mortgages. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. With that said, many of you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR and submitting a formal complaint to the FTC or CFPB or HUD or any other regulatory agency for immediate response; its sad that it takes regulatory muscle to affect change but it is true. A grace period is the period between the end of a billing cycle and the date your payment is due. So yes i would like to speake to someone Selene Finace are crooks. Until that time FU Selene finance! Selene Finance LLP. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. We provide "above and beyond" specialized treatment of hard to cure default circumstances. To obtain assistance, simply notify us in any of the following ways: Call us at (877) 735-3637. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. I am also a victim! My loan from FlagStar was sold to Selene too! They said no. Contact please. My mortgage was sold to Selene in July of 2021. It's on Facebook. They then had the loan manager through another company after the, Yes I am a victim as well .I have been going through hell for a year with them . Resolved. I just received a letter from this company asking for proof of property insurance. Desired outcome: 5. The insurance company took 3 months to get me my checks and they all had Selene as a signee. They have never found my Jan. payment. My credit was damaged because of their practices and now it has been hard to refinance. Department at These fees are hidden and never mentioned during the loan modification negotiations between the borrower and the lender. Pay and incentives are not fair compared to the work that is expected to be done.
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