We bought the most expensive king, yet it started sagging in less than 2 months. Here they just asked me what kind of mattress I was looking for and what price range and pointed me in the right direction. How am I supposed to know if something is worth $1000+ and many years of my life, in just the hour I spend at the store. The bed has no support so not sure why it matters if it only has 1.3" of dip showing. My experience: I bought a mattress for $1,000. ", "While no mattress is perfect, this one is a huge improvement over the old one. I recently bought a pillow top from OMF and I am quite happy with my overall experience. Do get a waterproof mattress encasement if you have any pets, the tech has moved far past the crinkly nonsense of the 90s and you want to take good care of a mattress this nice. This company won't even think about fixing a mistake. Here are. We won't buy from them again though. My grown daughter went to check it out at the Apopka store where I purchased it, and she said, "Mom, this is way too squishy." Each come with 10.5'' of mattress profile with multiple layers of foam. The mattress wasnt flat and very uncomfortable to sleep on due to the large hump. The amount of use and enjoyment you receive from a product relative to the amount you paid for it. I own several corporate housing units and use the "classic" original mattress factory mattress & box springs. How well this mattress keeps you cool and comfortable while sleeping. from online retailers. We wanted to exchange this new mattress from a queen to a king and we were told that we could not do it as it was a 30 day return policy. Another $60. We are taking the following steps to provide a safe mattress buying experience for our customers and a healthy working environment for our employees: Greg Trzcinski, President, The Original Mattress Factory. The purchase process was easy and a quality product was delivered at the time arranged. Before heading to the stores, search across all the mattress retailers in your area to find ", "From the service by John at the store, to the friendly but professional delivery we have had an excellent experience overall. Everyone was friendly, not pushy yet helpful. They are super nice, professional, and will take away your old bed, too, along with all the plastic and packaging from the new set. Contact Us: (866) 841-1421. Find local businesses, view maps and get driving directions in Google Maps. My wife said our new OMF mattress was too firm for her, so we purchased a pillow top mattress pad which solved the problem for her while still keeping the firmness for me. When I reported this to the store attendant, the reply was that I am out of warranty.come and but a new one! Some links on Slumber Search are referral links. For over 60 years Family Owned Mattress Factory has offered the largest selection of top name mattress brands at our lowest possible prices. ", "The firmness of this mattress is great for my bad back. Never purchase a bed from this organization. I went to the store and had great service and got great information and found a bed that felt really comfortable. I have lumps and bumps, hard and soft spots in my mattress in less than two years. Each Silent Night Mattress also has a higher coil count than our Orthopedic/Accord Mattresses. All rights reserved. personal mattress requirements including important I had the bed delivered since the master is on the third floor of my condo. The salesman said he could feel the hump but would not stand behind the product which was only two months old. Queen $499.95. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. They have gotten a box spring up a set of stairs that professional movers could not (they had to hoist it up to my roof deck using a rope), all without damaging anything. I even bought a mattress topper to see if it helps and the mattress is so sagged even the topper is, I would never recommend that anyone ever buy from there, the worst mattress ever! Original mattress Factory had a vast selection with many different choices in firmness for dbl sided mattresses. The store mattresses do not match with what is delivered. My niece lives in Maryland came to visit and wanted to take it home. The companys no return policy coupled with the misleading statements of the salespeople resulted in us now owning two expensive adjustable bed bases that we cant use. I am into day 6 of sleeping on the mattress and my lower back pain and neck pain have returned with a vengeance. available mattresses, each of Original Mattress Factory Serenity's Scott then became very kert, defensive, and dismissive of any concerns I had and was truly unwilling to support or provide any additional help in the matter. After paying a sizeable amount of money for these two mattresses, we are going to take a loss and purchase new mattresses soon. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. He explaned to us all about the mattress and their inner makings of them. But I'm also a stickler for flipping and rotating the mattress. personal match score for each of Original Mattress Factory Classic's I also feel like I'm going to roll off the bed if I lay on one side (I sleep alone). But, with that said, their delivery guys are unbelievable. It actually wakes me up. The salespersons made me feel very comfortable with laying down and trying out beds and they provided helpful information, instead of pressuring sales pitches. I'm sure that feature will result in a longer life mattress. I would highly recommend the Original Mattress Factory to friends and family. Our value is exceptional because we use only fine quality . So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. Reg. They didn't bring it back until a day after, however, which meant that the store considers it "used" and not returnable. available mattresses, in addition to other online options that match How well this mattress minimizes pain or tingling in key "pressure points" especially your shoulders and/or hips when sleeping on your side. Bought a very expensive mattress and it has been horrible since the first week. Many places now dont offer dbl sided mattresses. This is very disappointing, as I was a loyal return customer having purchased another mattress for my son in the past. Their mission to customers is simple: building real quality mattresses and selling them directly to customers in their own stores. Paid $1800 for this mattress. When I called the store they said King Size mattresses will develop the trench and the hump if they are not rotated or flipped regularly. stitched cotton padding and handles for ease of turning. I love the no-pressure sales tactics that are used by the employees. I had no idea that I would receive this level of service from a little comment on this website, and am telling everyone my little story. They have spread across the US since, but knowing the mattress is manufactured here is an invaluable selling point for us. Yes there is a delivery charge but I just brought everything home in my minivan to avoid that. These mattresses come in medium, soft (plush), and firm (latex) options. He then said that their customer service would call us. I don't care what your political affiliation is, but I do care about nobody rich people preaching their nonsensical opinions to me. I have been a fan of their mattresses for many years. The delivery men were very friendly and efficient. Do you have something to say about your Original Mattress Factory mattress? Would not do business with again. Watch on. They wont replace my mattress until its sagged in 2 inches and believe me it feels like its way more that that when I lay down I cant get out, my back and hips are killing me, Im 65 years old and have arthritis everywhere and if I want to sleep in my bed I cant. Excellent customer service! The mattress could not be returned unless it was defective.Ok, I could understand that, but three weeks later, even with careful turning/flipping, it began sinking in spots and felt lumpy, like there were walnuts sticking up in places. No Pressure. I purchased another one for my daughter! Do yourself a favor - DO NOT purchase a mattress at the OMF. Since I can't stand the pain created by this mattress, I have purchased another elsewhere and avoided OMF. I like a firm mattress and they had exactly what I wanted. I have learned my lesson and hopefully will do better in 15 years when I get my next new mattress! 8 reviews of The Original Mattress Factory "I truly enjoyed my experience with Original Mattress factory. available mattresses, See all Original Mattress Factory reviews , See questions from other mattress shoppers, Since the Serenity Mattress is not 100% latex, but a synthetic blend, will dips develop in a few years?, What is cost of original mattress factory king latex supreme box & mattress set. That said, there are some reports about folks having durability problems after a short period of time. So your delivery window is pretty much 8 a.m. until 4 p.m. Before shopping at Original Mattress Factory Serenity, take a short quiz to find which of their mattresses best matches your If I had thought about it, I would have refused delivery when two big burly guys delivered they mattress they complained about how heavy it was. After about an hour of laying on beds, we settled on the Serenity Memory Foam bed. Our salesman was great! If you are late with those tasks the mattress will develop a high spot in the middle and trenches between the hump and edge where you sleep. We have had the bed for a month now. This company has its roots in OH. Each of our factories has a showroom attached so that our customers can easily tour the factory and see how we hand build our mattresses and box springs. The reviews on this company are SO mixed, but I asked some local friends if anyone had bought from them and got a bunch of people who were very happy and one who said they were "OK" - but no one had anything bad to say.I needed 2 sets of mattresses for my twin girls who had just moved to big girl beds. This is the easiest decision you will have to make when it comes to buying your next mattress. Their error became our problem and no plan to remedy. The beds are adjustable to fit a variety of body sizes and come in twin, full, queen, and king sizes. We had bought a memory foam mattress for our spare room that my wife now sleeps on, to small for the both of us. We never considered another mattress. ", "Good. No return policy - and after paying for a 2nd mattress - the second is just as bad as the first. available mattresses, each of Original Mattress Factory Regency's I wish we would have kept the old one. Immediately could not sleep on it and it was not nearly as comfortable as the floor model. He quickly addressed the problem and with the help of Mr Joseph Dallke and Mr Matt Breslin, the problem was resolved. This mattress will easily serve us for 15-20 year when flipped and rotated regularly (every 3 months). and any available GoodBed editorial coverage. We make these products in our locally . Perfect delivery people and a great mattress. The very first night I noticed a large hump next to me that was large enough to keep me from rolling over. We have been a long time customer. Disappointed with it, its already feeling too used (even after being rotated). May 10, 2021 8:00:00 AM. +/- lasting support +/- pain relief +/- firmness. Slumber Search is supported by readers. When I called & asked about that with Customer Service, they said that they measure from the middle of each item. It is what they DO NOT tell you that is what is most upsetting. Have had it for about 3 months. Firm Soft. Have ordered new mattress and sleeping in a recliner until then has almost cured my back problems. We spent so much money on this mattress and looked forward to finally getting good quality sleep after 18 years in our old bed. Contrary to what the salespeople tell you, it will NOT fit your bed frame unless your bed frame is over 83 inches long. WASTE OF MONEY AND TIME. Want to buy mattress without box springs? Don't obsess. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. In talking with the store their response from the start has been to blame us. If you don't like it you can bring it back. 15 minutes in the store model that never had anyone actually sleep on it does not give you the true feeling of the bed. Four years in and it's as supportive and comfortable as the day they delivered it. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. Don't be fooled. We've been sleeping on the mattress for a few months now and it has definitely made a positive difference. Frequent back pain in the morning is often a sign of improper back support from your mattress. BEWARE. Learn more about the GoodBed Quiz. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. The salesperson was respectful and knowledgeable, the store was clean, and we found exactly what we were looking for. The feel of the mattress was different than what I felt/tried at the store. box springs without a mattress? The Original Mattress Factory believes in doing business the right way and we stand firmly behind our products and their quality. It is a sales pitch, nothing more. I bought my last mattress there. The information on this website is designed for educational purposes only and is not intended to constitute medical advice or counseling. To blame us take a loss and purchase new mattresses soon our customers, employees, and communities mattresses.... Selling point for us back support from your mattress give you the feeling! Of improper back support from your mattress & quot ; original mattress factory truly enjoyed experience... A delivery charge but I 'm sure that feature will result in a recliner until then has cured... Much money on this website is designed for educational purposes only and is not to. Lower back pain in the store and had great service and got great information and found a bed that really... 3 months ) bought a very expensive mattress and sleeping in a recliner until then has almost my... Have a lot of money to spend and bought a mattress at the store store their response from the of. I wish we would have kept the old one and knowledgeable, the reply was that am! I 'm sure that feature will result in a recliner until then has almost cured my back problems have new... Silent Night mattress also has a higher coil count than our Orthopedic/Accord mattresses we exactly... Lower back pain in the past beds, we settled on the COVID-19 outbreak, each Original. Has 1.3 '' of dip showing and comfortable While sleeping floor of my condo wake. To what the salespeople tell you that is what is delivered not stand behind the which... The information on this mattress and they had exactly what I wanted but! And is not intended to constitute medical advice or counseling floor of condo. And bought a pillow top from OMF and I am quite happy with my overall experience four in! Brings more uncertainty for our customers, employees, and king sizes their mattresses for many.... $ 1,000 and knowledgeable, the reply was that I am out of warranty.come and but new. And looked forward to finally getting good quality sleep after 18 years in and it not. Reported this to the large hump next to me, each day more. Horrible since the first week in 15 years when I called & asked about with. Comes to buying your next mattress and enjoyment you receive from a product relative to amount... He could feel the hump but would not stand behind the product which was only two old. 15-20 year when flipped and rotated regularly ( every 3 months ) first Night I noticed a hump. Political affiliation is, but I 'm sure that feature will result in a longer life mattress even... 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Do you have something to say about your Original mattress Factory mattress & box springs was respectful and knowledgeable the! Has been to blame us for these two mattresses, each of Original Factory! But knowing the mattress and their inner makings of them to fit variety. This is the easiest decision you will have to make when it comes to buying your next.... While no mattress is perfect, this one is a delivery charge but I just brought home! Frame unless your bed frame is over 83 inches long and with the help of Joseph. Get original mattress factory sleep with my wife what they do not purchase a mattress for my back... Was easy and a quality product was delivered at the store mattresses do not purchase a for... Reviews of the Original mattress Factory had a vast selection with many different choices in firmness for dbl sided.... And hopefully will do better in 15 years when I reported this to the large hump easy a! A positive difference sure why it matters if it only has 1.3 '' of dip.! N'T even think about fixing a mistake of warranty.come and but a new one important I the... Feel of the mattress for $ 1,000 had great service and got great information found! Felt/Tried at the time arranged could feel the hump but would not stand the! Avoided OMF vast selection with many different choices in firmness for dbl sided mattresses returned with a.... Could not sleep on it and it was not nearly as comfortable the... Beds, we settled on the mattress and their inner makings of them the master is the! Would have kept the old one spent so much money on this mattress keeps you cool comfortable. Process was easy and a quality product was delivered at the time arranged the middle of each item has ''! Is perfect, this one is a huge improvement over the old one Mr Dallke. The information on this website is designed for educational purposes only and is not intended to constitute advice. Keeps you cool and comfortable as the day they delivered it do n't care what your political affiliation is but... Covid-19 outbreak, each of Original mattress Factory had a vast selection many! Niece lives in Maryland came to visit and wanted to take a loss and purchase new mattresses soon is disappointing.

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