We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. I think HAL should ban smoking in all staterooms, including those with verandas and ban smoking in all public areas. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Please note: This service is available only on days of sailing. Follows the list of Holland America ships designated smoking-allowed areas: The other itinerary is roundtrip from Vancouver Canada. If you do not see our representatives, pleasehave one paged. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. I dont mind not being able to smoke in the rooms I respect that.People should still be allowed to smoke on the verandah,and perhaps put smokers on one side of the ship.I do not smoke outside on my verandah if my neighbor is outside.I tolerate everyones cologne and perfume do you think thats ok for people when you are trying to enjoy your dinner?If cruise ships become non smoking I will never cruise again and my husbnd a non smoker wont either.I think maybe we should do away with alcohol too.I really cant tolerate a drunk. I have just received my cruise confirmation with a section under Important Notices saying that guests are allowed to smoke on stateroom verandahs . Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. po. Nearly all major cruise lines have now made masks mandatory onboard their ships; the next in line to do so is Seattle-based Holland America Line. Please note that fees and visa requirements are subject to change without notice. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. Vaccination requirements change frequently. Age Restrictions Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 25 years old; one adult chaperone is required for every five people under the age of 21. You should have it available at the gangway when disembarking so please. Do any Holland America ships have enclosed casinos? Further information will be provided on board. Visit our FAQS for more details on health protocols and guidelines. Login to your account before you ever step onboard to get prepared for your journey. Listen to the menu and select the number that corresponds to the ship you are calling. Casino (designated nights, active players only) The U.S. dollar is the only currency accepted on board Holland America Line ships. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. We all have a degree of rights and I found it very inconvient and took away from my relaxation! A customary fee will be charged for services and medications dispensed. During one of the busiest times of the year for the cruise industry, the companies measures are certainly understandable. Will Holland America follow suit or continue non-smoking? Reservations may be made on board by contacting the restaurant manager. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Please speak to the Future Cruise Consultant regarding other amenities for these voyages. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Very Good. As is already the case, cigar and pipe smoking is not allowed inside. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. To each his own. Please comply with ship signage. Oak Room (Noordam only, including cigar and pipe smoking) These are the ms Noordam, ms Westerdam, ms Oosterdam, ms Zaandam, and the ms Volendam. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Conserving Water and Reducing Waste Water Discharges: We make the most of our water. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Please print out Express Docs including Boarding Pass prior to your sail date. All ports welcome Holland America Line shore excursions and while some ports allow independent tours and self-exploration, others may require a shore excursion provided by Holland America Line to go ashore. It is also a good idea to bring your prescription for eye glasses or contacts. Sports Deck, outside Crows Nest Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. Our award-winning onboard medical centers are fully equipped with testing and treatment capabilities if needed. ), taking into account all appropriate matters including, but not limited to, weather conditions, ships location, weight of the guest or his or her mobility device, etc. Only available for 2022 cruises, for 2023 cruises, check back closer to your sail date. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. The statement reads as follows: All guests regardless of age will be required to wear face masks at all times in elevators and in all indoor areas of the ship, except when eating or drinking or in their staterooms. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Room Dining is available 24 hours a day. ahead and pack some anti-diarrheal medication with your other medications. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Each guest aged 21 years or older may bring one bottle of wine or champagne (no larger than 750ml) onboard in carry-on luggage at the beginning of the voyage. Westerdam, Zuiderdam Choose from a wedding on board one of our ships or at a land destination. locations will accept major credit cards, and some will accept U.S. dollars. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. You may request seating time, table size and indicate with whom you wish to dine. Limitations apply. Smoking Policies. popular and unique itineraries. No smoking no cruising. i thought Holland ameriica has already banned smoking from staterooms cause i remmeber there was policy about smoking on website in 2009 to present regarding smoking and also in staterooms when i travelled with family in 2009 there wasnt ashtray present i prefer Full ban on smoking on entire inside areas and public outside decks only in verandahs cause in that time there was smoking ban already applied to eurodam which was new vessel No, because the cruiselines are looking to make a rediculous amount of money from these passengers!! Oct 2018 - Present4 years 3 months. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. Professional, local guides and independent tour operators that meet our high standards lead each tour. The smell of smoke inside in the elevator area between the World Stage and the casino was really disgusting. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. The luggage tags are clearly marked with your ship name. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. Please call the Guest Accessibility Department for detailed information. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Most evenings smart casual attire is appropriate. Come now, to I get to stop this? 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